Outlook offers two formats for sending contact information. Outlook’s native format is to send the information as an Outlook item. You can send individual contacts and distribution lists this way. Information sent this way can be used by other Outlook users and possibly by users of other e-mail programs that support this format. To send contact information as an Outlook item, follow these steps:

1. Create and address the e-mail message as usual.
2. On the Insert tab of the Ribbon, click the Insert Item button. Outlook displays the Insert Item dialog box (Figure 29-26).
3. In the Look In list at the top of the dialog box, click the Contacts folder.
4. In the Items list at the bottom of the dialog box, click the contact or Distribution List to send. Hold down the Ctrl key while clicking to select more than one contact.
5. Make sure that the Attachment option is selected. If you select the Text Only option, the information is added to the body of the message but the recipient will not be able to automatically add it to his or her address book.
6. Click OK. The item, with a small business card icon, is added to the message’s attachment list.

FIGURE 29-26
Inserting an item into an e-mail message.

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