As the administrator of the Office Live account you’ll probably need to reset
an e-mail password for a variety of reasons:

• You had a change in personnel and one of your generic e-mail accounts
  is now being accessed by someone else.
• You found out that a user has shared his or her password with an army
  of “closest friends.”
• The user of the e-mail account forgot the password.

Passwords are particularly important in Office Live. In addition to accessing
your e-mail, your e-mail account and password give you entrée into the portions of the Office Live site that you have permission to access. The best way to avoid changing e-mail passwords is to make it abundantly clear to your Office Live users just exactly how important that password is.

Okay, even if you’re tempted to consider threatening your users with corporal punishment, here’s how you can reset their passwords should you deem it necessary:

1. Sign in to Office Live with the owner e-mail address and password that you used to subscribe to Office Live.
2. Click Administration on the Office Live Home page Navigation bar. The Office Live Administration page opens.
3. Click E-Mail Accounts on the Navigation bar. The E-mail Accounts page opens.
4. Find the e-mail address of the account for which you want to reset the password and click the Reset Password link. The Reset Account Password page opens, as shown in Figure 4-5.
5. Type the new password in both the Type New Password For and
   Confirm Password text boxes. You probably know the drill by now, but here it is again — as you type your password, all you see is a dot for each character you type. You need to confirm your password just in case you typed in an incorrect character.
6. Click OK to reset the password.
7. Click Close to close the Reset Account Password Confirmation page.

Figure 4-5:
Resetting an e-mail password.

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