Replying to and forwarding messages

Replying to and forwarding messages are two very useful things you can do with e-mail using Outlook. When a mail message is open, you have three buttons in the Respond group of the Message tab of the Ribbon:

  • Reply: Creates a new message addressed to the person who sent you the original message. The new message contains the entire original message, and the subject of the new message is “Re:” followed by the subject of the original message.
  • Reply to All: Same as Reply except the new message is also addressed to any other people the original message was sent to.
  • Forward: Creates a new, unaddressed message. The new message quotes the entire original message and the subject is “FW:” followed by the subject of the original message.

At this point, the new message is ready for editing. You can add your own text to the body of the message, add or remove recipients (you must add at least one recipient when forwarding), add attachments, and so on. When you’re finished, click Send.

Another message forwarding option is to select Forward As Attachment from the Actions menu. A new e-mail message is created with the original message attached as a separate file rather than being inserted into the body of the new message.

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