A product is an item that you sell or a service that you provide. You can add products to the Business Contact Manager Products list to develop a centralized catalog, or you can add a product to an opportunity if you want to create a product that is only used with that opportunity.

Products work in much the same way as Contacts, Accounts, and Opportunities. You can view all your products in a list, or you can zoom in on any given product to see a bit more detail. You can access your products while adding or editing an Opportunity in the same way you access your Account and Contact lists from within an Opportunity.

However, there is one rather unique quirk you should recognize while working with products: Products that are created from within an Opportunity don’t appear in the Products list. And when you edit the price or quantity of a product in an Opportunity, that change doesn’t appear as a permanent change in the Products list.

If the concept of adding a product through an opportunity or the Products list seems confusing, you might follow this simple rule: If you want a particular product as a part of your permanent Product list, add it directly from the Product list.

Any changes you make to products from within an Opportunity list don’t affect the main Product list, only the current Opportunity you are editing. Understanding where to add a new product is the difficult part; creating a new product is the easy part:

1. Click Business Contact Manager from the Office Live Home page
   Navigation bar.
2. Click the Products tab.
3. Click New.
4. Fill in the required information.
5. Fill in any additional information.

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