If you use a Microsoft Exchange e-mail account rather than, or in addition to, an IMAP, a POP, or an HTML account, you may have an Offline Folders file (which has the .ost extension). Normally, Exchange keeps copies of your messages and other items on the server, but you can configure Outlook to keep a local copy of the items on your system, in the Offline Folders file. Doing so allows you to work with your Outlook items when a connection to the Exchange server is not available.

The folder where the Outlook data file is kept may be hidden, which means that it normally does not show up in Windows Explorer or My Computer. To see hidden folders and files, you must change a view option by choosing Options from the Tools menu (in My Computer or Explorer, not Outlook) in Windows XP, or by choosing Organize?Folder and Search Options from the Command Bar in Windows Vista. Then, on the View tab, select the Show Hidden Files and Folders option.

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