Manual e-mail account setup (POP and IMAP)

If automatic account setup does not work for your POP or IMAP account, you will have to perform the setup it manually. It’s a bit more involved but nothing to be afraid of. You need some information in addition to your e-mail address and password. This information should be available from your ISP or your IT person:

  • The addresses of your incoming mail server and outgoing mail server. These may be the same but are usually different. For POP incoming mail servers, the address usually looks something like pop.example.com. For outgoing mail servers, it may look like mail.example.com or smtp.example. com. Your ISP will provide the correct information to enter.
  • The username and password for your account login.

When you have this information, you are ready to begin. The first dialog box in the manual account setup process is shown in Figure 27-4. You will arrive at this dialog box if automatic setup failed or if you explicitly selected manual account setup. Both of these are explained in the previous section, “Automatic e-mail account setup.”

FIGURE 27-4
The first step for manual e-mail account setup.

Here are the steps to follow:

  1. Select the Internet E-Mail option.
  2. Click Next to display the dialog box shown in Figure 27-5. Enter all the requested information in the corresponding boxes and be sure to select the type of e-mail server from the Account Type list. The Remember Password option and Require Logon using Secure Password Authentication option are explained later in this chapter. Most people should leave these at their default settings. The More Settings button is also explained later in this chapter.
  3. After you have entered all the information, click the Test Account Settings button. If the test works, click Next and then Finish to complete the account setup. If the test does not work, please refer to the next section (“If your account settings don’t work”) for steps to resolve the problem.

Two options are available in the Add New E-Mail Account dialog box. If you select the Remember Password option, Outlook will be able to automatically log on to your e-mail account as needed. Otherwise, you will be prompted for the password each time.

Secure Password Authentication, or SPA, is an additional level of security that some mail servers have implemented. If your server requires this, you should have been told and given any additional credentials required for login.

FIGURE 27-5
Entering required information for manual POP or IMAP e-mail account setup.

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