If automatic account setup does not work for your Exchange account, you must exit Outlook and set up the account through the Windows Control Panel. Although some of the dialog boxes look the same, you cannot set up an Exchange account manually while Outlook is running. To complete this setup, you need to know the address of your Exchange server (or its NETBIOS name), the username that has been set up for you, and your password.

These are the steps to set up an Exchange account:

1. Make sure that Outlook is not running.
2. Select Control Panel from the Windows Start menu.
3. Double-click the Mail icon to display the Mail Setup dialog box.
4. Click the E-Mail Accounts button to open the Account Settings dialog box. This is the same dialog box that you see when setting up accounts from within Outlook (shown earlier in Figure 27-2).
5. On the E-Mail tab, click the New button to display the Add New E-Mail Account dialog box.
6. Make sure that the Microsoft Exchange, POP3, IMAP, or HTTP option is selected and then click Next.
7. In the next dialog box, select the Manually Configure Server Settings option and then click Next.
8. In the next dialog box, select the Microsoft Exchange option and then click Next.
9. In the next dialog box, shown in Figure 27-13, enter your Exchange server address and username.
10. If a dialog box appears asking whether you want to continue, click OK.
11. Click Finish.

After setting up your account, you can start Outlook. You will be prompted for the Exchange account password. If the connection is established, Outlook displays Connected to Microsoft Exchange at the right end of the status bar (which is at the bottom of the Outlook window).

FIGURE 27-13
Entering information about your Exchange server and username.

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