To view and change e-mail preferences:

1. Choose Tools?Options from the main Outlook window to display the Options dialog box.
2. If necessary, click the Preferences tab.
3. At the top of this dialog box, click the E-Mail Options button. Outlook displays the E-Mail Options dialog box (Figure 27-49).
4. Set options in this dialog box as explained in the following list.
5. Click OK.

FIGURE 27-49
Setting global e-mail preferences.

The options in the Message Handling section of the E-Mail Options dialog box are as follows:

• Close Original Message on Reply or Forward: When you select Forward or Reply in a message that you received, the original message is closed.
• Save Copies of Messages in Sent Items Folder: When you send a message, a copy is saved in the Sent Items folder (recommended!).
• Automatically Save Unsent Messages: Messages you have started composing but not sent are saved in the Drafts folder.
• Remove Extra Line Breaks in Plain Text Messages: Unneeded line breaks are stripped from plain-text messages.
• Shade Message Headers when Reading Mail: When you are reading a message that contains quoted components, Outlook uses subtle shading to mark the quoted section. (This feature does not always work properly, I have found.)
• Advanced E-Mail Options: Click this button to view and set advanced e-mail options (explained in the next section).
• Tracking Options: Click this button to view and set tracking options (explained in a following section).

The On Replies and Forwards section of this dialog box determines what Outlook does when you reply to a message or forward a message. You set each independently but the options are essentially the same, as follows:

• Do Not Include Original Message: Replies are sent without the original message. Not applicable to forwarded messages.
• Attach Original Message: Replies and forwards are sent with the original message included as an attachment.
• Include Original Message Text: Replies and forwards are sent with the original message included as part of the new message.
• Include and Indent Original Message Text: Replies and forwards are sent with the original message included as part of the new message, indented with respect to the other parts of the message.
• Prefix Each Line of the Original Message: Replies and forwards are sent with the original message included as part of the new message, with each line of the original message prefixed by what is entered in the Prefix Each Line With field (by default, this is the > sign).

The final option in this dialog box is Mark My Comments With. You use this option when you prefer to reply to or forward messages with your comments included along with the original message text. When this option is selected, your comments are each preceded by your name (or whatever you specify) in brackets.

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