You may receive some e-mails that appear to be gibberish—random, meaningless characters. These messages occur when a sender’s e-mail program uses a different character encoding than the one you are using.

For example, a person in China likely uses Chinese encoding to create a message in Chinese characters. If your e-mail reader is set to use, say, English encoding, the message displays as gibberish. Outlook lets you
block messages that use specified character encodings. It also lets you block e-mails from certain countries based on the top-level domain of the sender’s address. Here are the steps to follow:

1. Choose Tools?Options from the main Outlook window to display the Options dialog box.
2. On the Preferences tab, click the Junk E-Mail button. Outlook displays the Junk E-Mail dialog box.
3. If necessary, click the International tab.
4. To block top-level domains, click the Blocked Top-Level Domains button to display a list of domains (Figure 28-3).
5. Select the domains you want to block and then click OK.
6. To block character encodings, click the Blocked Encodings List to display a list of encodings (Figure 28-4).
7. Select the character encodings you want to block and then click OK.
8. Click OK to close the Junk E-Mail Options dialog box.

FIGURE 28-3
Specifying top-level domains to block.

FIGURE 28-4
Specifying character encodings to block.

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