It’s not uncommon for e-mail account settings to not work at first. When you click the test Account Settings button, Outlook tries to log onto your incoming mail server and send a test message via your outgoing mail server. One or both of these tests may fail, and the results shown in the Test Account Settings dialog box (shown in Figure 27-6, which depicts a failed test) will tell you the results. Note also that this dialog box has an Errors tab, shown in Figure 27-7. The information on this tab may give you a clue as to where the problem lies. For example, if the problem is reported as The Server Rejected Your Login, the problem almost surely lies with the username or password that you entered.

FIGURE 27-6
This dialog box displays the results of testing your e-mail account settings.

FIGURE 27-7
The Errors tab provides details on why the account settings test failed.

The most common cause of problems is simply mistyping some of the information required in the account setup dialog box. Everything must be 100 percent correct! If the test failed in the outgoing mail server part, it most likely means that your outgoing mail server requires authentication. Setting this option is examined in the following section.

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